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Community Calls/Connections

Upcoming Community Calls:

A Look Ahead: Planning for 2021
December 16, 2020 | 12:00 – 1:.00 PM ET

To adapt a famous quote: “Not every year is good, but there is something good in every year.”  We’ll spend time reflecting on the positives/assets from 2020 and share a sneak peak of what to look for in 2021 from The Conversation Project.  Come share your plans for 2021, including NHDD, which is just around the corner!

Register Now


Office hours: One-on-one time to connect
January 25th – 27, 2021 | Various times

This month we are offering up some one-on-one time slots with our Community Engagement Advisor, Patty Webster, to anyone who wants to check-in and chat about our newly revised Conversation Starter Guides and related resources. Patty can answer your questions, share what we’ve learned, how you might share these with your community, or talk about anything else on your mind that we can help with!

Sign up for 20 minute time slots (coming soon).

Please note that by registering for the Community Calls, you are opting in to receive our emails and monthly newsletters that will contain the community call materials and information. 


Recordings and Slides from Past Community Calls:

*Please note that the WebEx ARF player is required to play the recording of the calls dated from August 2019 and earlier, which can be downloaded here

Making the Most of The Conversation Project Resources and Getting Started

  • Championing Conversations in Communities through the Use of Stories November 2020

    Stories connect us, unite us and can move us to action. Join us this month to explore what we’re learning about stories through recent research and hear from community leaders from Kokua Mau in HI and Alameda County Care Alliance in CA. Together, we’ll discuss how to position them and share some stories we use when we teach. Come share your stories, experiences and insights!

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  • New Resources and Updates at TCP to Help Support “What Matters to Me” Conversations September 2020

    Join Dr. Erik Fromme from Ariadne Labs and Kate DeBartolo from The Conversation Project as we launch our new workbook: What Matters to Me – A Patient’s Guide to Serious Illness Conversations.   This workbook is designed to help people with a serious illness get ready to talk to their health care team about what is most important to them — to make sure that they get the care they want. Learn more about the guide, and hear what else is new/coming soon at TCP to help you reach more in your community.

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  • Getting Started with The Conversation Project (TCP): Orientation to TCP Resources, Tips and Tricks  January 2020

    Geared towards those new to The Conversation Project and/or our resources, this interactive call will walk  participants through TCP resources and ways to make the most of our community. We’ll explore what you may be interested in leading and how our community/resources can support your journey toward promoting conversations that matter most.

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  • Community Planning 101 June 2019

    This webinar provides an overview of The Conversation Project and our work in the community. This call will enable you to bring The Conversation Project to individuals in your community where they live, work, and pray by providing you with information on tools and resources available online, guided questions to consider for your region, and examples of how to set and attain specific goals.

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Community Planning and Sustaining Momentum 

  • Reaching, Engaging and Harnessing the Power of Students October 2020

    Despite popular belief, young adults don’t shy away from difficult conversations/mortality.  In fact, they are some of our biggest potential ambassadors when it comes to normalizing conversations about how you want to live through the end of life. On this call, we’ll learn from several groups/individuals who are engaging students to have conversations about what matter most through the end of life. Join the discussion to share your ideas and initiatives.

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  • Bright Spots and the Importance of our Shared Humanity/Connectedness  May 2020

    Now more than ever, we have to stop and remember that there are many bright spots in the midst of this pandemic. Our hearts have been lifted as we’ve been hearing positive stories from groups/individuals about how they are reaching people, especially those particularly vulnerable, to supporting conversations about what matters most when it comes to life, living and care wishes. During this call, people shared their bright spots and what has made a difference in their community.

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  • ACP Messaging and Repurposing NHDD during COVID-19: A Call for Community Leaders April 2020

    Join this call to learn and share best practices regarding messaging and developing alternative NHDD activities in the midst of COVID-19. During the call, you’ll hear from two leaders from The Conversation Project, Kate DeBartolo and Patty Webster, as well as from the Executive Director of the Massachusetts Coalition for Serious Illness Care, Anna Gosline. We understand that we are living in uncertain times and that how we continue to move forward with our work requires careful and critical thinking. Our goal is for participants to leave this call with practical steps to successfully navigate this pandemic and execute their meaningful work in a way that aligns with the current times. This call is an opportunity for us to collectively learn from one another and share what practices have been most successful in our communities.  

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  • Reaching and Supporting Solo Agers November 2019

    Are you grappling with how best to support those who may not have family or a support system around them? Or are you reaching “elder orphans” and have some ideas to share on how best to ensure this population is supported, listened to and given opportunities to talk about what matters most to them?  Then this call is for you! Join The Conversation Project to discuss ways to ensure this critical segment of the population is not left behind. We’ll be joined by a solo ager who created an expansive support network for others and has learned some fabulous lessons along the way.

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  • Designing for Sustainability October 2019

    This call will highlight various models for starting and sustaining programs to spread the importance of conversations across a community.  We’ll hear from seasoned community members and together explore various components to keep the momentum going, including funding. Join us and share what you’ve learned or ideas you have to keep the momentum going in your community. 

    *Due to technical difficulties, the recording for this call begins midway of the presentation. The notes linked below provide information about the unrecorded portion of the call.

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    Notes from the Presentation
  • Lessons on Messaging from the Massachusetts Coalition for Serious Illness Care July 2019

    At their May 16th summit, the Massachusetts Coalition for Serious Illness Care shared the results of their messaging research project. During our July 17th community call, they shared these latest findings and presented learning from their summit, including tested language for engaging the broader public, as well as targeted “segments” of the population, in conversations about what really matters to their life and health. 

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  • Working Together–Organizing and Building Coalitions May 2019

    This call highlights lessons from several groups, including a local grassroots advocate and organizer in Washington State and a state-wide coalition in South Carolina. Hear the stories they bring to the work, steps they took, key people they engaged, lessons on funding and more! Learn from others as you think about joining forces with others to spread this work further.

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  • Ensuring Equity, Reaching Diverse Communities November 2018

    This webinar focuses on ensuring equity and reaching diverse communities in our work to promote end-of-life conversations. Hear from the Chinese American Coalition for Compassionate Care, Bethel AME Church in MA, and the Board Resource Center in CA as they share lessons learned while engaging communities of color, non-English speakers and other marginalized communities.

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  • Including Alzheimer’s-specific Programming in Your Programming in Your Work October 2018

    Aimed at giving more specific guidance to leaders who have already established The Conversation Project in their region, this webinar focuses on including Alzheimer’s-specific work into advance care programming. Learn from PeaceHealth in Washington State, as they provide tips, guidance and resources to help you understand how to meet the needs of and support this critical population.

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  • Keeping it Fresh: Sustaining Momentum July 2018

    Aimed at giving more specific guidance to leaders who have already established The Conversation Project in their region, this webinar discusses tactics to keep your work fresh in order to sustain momentum, as well as strategies to reach new or hard-to-access audiences. Learn from the experiences of Frederick Memorial Hospital in Maryland, whose ACP team runs a comprehensive, multi-stakeholder community campaign to increase conversations and completion of Advance Directives via community education and programming about advanced care planning.

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  • Making a Difference in Your Community: Tracking Your Influence and Impact May 2018

    This webinar dives deeper into why measurement and tracking matters, who it matters to and provides lessons, tips, and tools to help you tell your story of impact, better. Listen to St. John the Evangelist in MD describe their goal, how they measured progress, and lessons learned along the way.

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Special Interest Topics

  • National Health Care Decisions Day (NHDD) February 2020

    Learn about NHDD’s history and impact since its inception. Guests include Anna Gosline from the Massachusetts Coalition for Serious Illness Care–who shares the latest toolkit and messaging assets that can be used as you gear up for NHDD—and the founder of NHDD, Nathan Kottkamp. Get inspired and formulate creative ideas about how you’ll lead an NHDD activity this year or next. 

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  • Conversation Sabbath August 2019

    This webinar discusses the annual, national invitation to clergy to preach or teach on the vital importance of having The Conversation. Hear from groups as they describe how they are planning for this event and learn from their experience and lessons to date. Visit our Faith Resources page to learn more about Conversation Sabbath and how you can get involved.

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  • Respecting Wishes: Lessons from Conversation Ready April 2019

    This webinar discusses our second edition white paper Conversation Ready: A Framework for Improving End-of-Life Care — a tool designed to help health care organizations and clinicians provide respectful end-of-life care that is concordant with patients’ stated goals, values, and preferences. On this call, we  explore TCP’s Conversation Ready arm and how healthcare providers can create a culture where their patients are not only sharing their end-of-life wishes but providers are also well equipped to receive and engage in said discussions.

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  • National Healthcare Decisions Day February 2019

    Hear from the founder and chair of NHDD, Nathan Kottkamp, on NHDD’s history and impact since its inception. Learn from three organizations (in NJ, TN and IA) who achieved success during NHDD 2018 as they discuss what worked, the challenges they faced and overcame, and their plans for NHDD 2019. Get inspired and formulate creative ideas about how you’ll lead an NHDD activity this year or next.

    Call Recording **
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        **Please jump to minute 3:00 to bypass initial technical difficulties

Training

  • Speaker Training September 2018

    This call provides TCP community leaders with the knowledge and resources needed to host an event, give an informative presentation, and facilitate group discussion. You’ll be given an example of a standard presentation, tips on all phases of event-planning including setting an aim, organization, facilitation, establishing measures, and evaluating your event.

    Call Recording
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  • Online Course: Basic Skills for Conversations for End-of-Life Care

    In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School offers this free course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes.

    This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you to “have the conversation” yourself, with a family member or other loved one. (To help you access the course, check out this quick video. Once signed in, click on “Browse Catalog” and search for “Conversation Project” to find the course. Hit Launch to start.)