“Over the last year, I have come to understand caregiving differently. 

Not as an abstract concept. Not as a framework on a page. Not even only as a professional conversation, though I work at the Institute for Healthcare Improvement (IHI) and spend a good deal of my time thinking about care, well-being, and what it means to build systems that honor people. I have come to understand caregiving as something much more intimate, much more ordinary, and much more sacred. It has become the shape of my life. ” Read more from Philip here.