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Conversation Project Arrives in Santa Cruz: Asking Patients What They Want

Posted on 07/29/2013

Santa Cruz Sentinel: When interviewers asked people at the Watsonville Senior Center whom they expected to carry out their wishes for health care if they could not speak for themselves, they got different answers …

Their research took them to Chicago, where they learned about The Conversation Project, an initiative supported by the Institute for Healthcare Improvement.

Ellie Litman, who heads the Health Improvement Partnership, said she saw the potential for the 10-page conversation starter kit to increase “patient engagement” in their own care.

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